The customer service center is one of the important departments for external communication of Fuxing Group. Its key responsibilities is responding to complex customer inquiries, receiving, coordinating and handling complaints, troubleshooting puzzles and problems, taking the initiative to communicate with customers, gaining a comprehensive understanding of customer needs, and timely reports customer needs to senior management and production departments for discussion and proper handling. We pay high attention to the pertinence and effectiveness, and implement responsibility system. We provide all-round services for our products such as pre-sales consultation, in-sales understanding and after-sales follow up, get a proper solution for every single problems, strengthen relations, enhance understanding and deepen cooperation.

Welcome you to communicate with us at any time If you have any questions or demands on our products or any suggestions. Whereby strong business integrity, we will accomplish our promise "3F" customer first, quality first and service first, our goal is seeking common development achieving a win-win situation.

All employees of Fuxing Group sincerely hope to work together with you and look into the future.